Return Policy

Return Window

We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

Eligible Items

The following items are eligible for return:

• Defective or damaged products
• Wrong items shipped
• Unopened products in original packaging

Non-Returnable Items

The following items cannot be returned:

• Opened or used products (unless defective)
• Items without original packaging
• Products marked as final sale

Return Process

To initiate a return:

1. Contact our customer service at returns@cadetmart.com
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Ship the item back using the provided label

Refunds

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original and place a new order.